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Privacy Policy

Effective Date: Nov 17, 2025

 

At Zybron.ai, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, how it is protected, and the choices you have regarding your data.

 

By using our services, platform, website, or interacting with our communications (including phone calls, SMS, app notifications, WhatsApp, or Teams), you agree to the terms of this Privacy Policy.

 

 

 

1. Information We Collect

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a. Information You Provide

 

We collect information that you choose to share with us, including:

 

  • Name, organization, and job title

  • Contact information (email, phone number)

  • Service or communication preferences

  • Consent selections for updates and notifications

  • Feedback, support requests, and survey responses

 

 

b. Automated Data

 

When you use our website or applications, we may collect:

 

  • Device and browser information

  • IP address

  • Usage logs and interactions with the platform

  • Location data (only if explicitly permitted by you)

 

 

 

2. How We Use Your Information

 

We use your information strictly to operate, support, and improve our services, including:

 

  • Managing work orders, maintenance requests, and operational processes

  • Coordinating service activities and emergency response

  • Sending updates through your chosen communication channels

  • Responding to support inquiries and feedback

  • Ensuring platform integrity, security, and performance

 

 

No Marketing or Promotional Messaging

 

Zybron.ai does not send advertisements, promotions, or marketing messages.

All communications are strictly related to services rendered.

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3. Your Communication Choices

 

You have full control over how and when we contact you.

 

  • You may opt in or opt out of communications during account setup or through your profile settings.

  • You may revoke consent at any time by replying “STOP” to a text message or by contacting support.

  • If you provide verbal consent during a voice call, it will be logged and used only for service-related communication.

 

 

 

4. Data Protection and Security

 

We use industry-standard technical and organizational measures to safeguard your data.

 

Our security practices include:

 

  • Encrypted communication channels

  • Authentication and access controls

  • Secure storage of records, including consent logs

  • Monitoring systems to detect and prevent unauthorized access

 

 

 

5. Sharing and Disclosure

 

We do not sell or rent your personal information. We may share your data only:

 

  • With trusted service providers who perform functions on our behalf (e.g., Twilio for communications)

  • When required by law, regulation, or legal process

  • To protect the safety, rights, or integrity of users, systems, or the platform

 

 

 

6. Data Retention

 

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as legally required.

 

You may request deletion of your personal data by contacting us at privacy@zybron.ai.

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7. International Users

 

If you access Zybron.ai from outside the United States, be aware that your information may be transferred to, processed, and stored in the U.S., where our servers and operations are located.

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8. Your Rights

 

Depending on your jurisdiction (e.g., California, EU), you may have rights that include:

 

  • Accessing or correcting your information

  • Requesting deletion of your data

  • Objecting to or restricting certain data uses

  • Filing a complaint with a supervisory authority

 

To exercise your rights, contact us at info@zybron.ai.

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9. Contact Us

 

For questions or concerns about this Privacy Policy or how your data is handled, please contact:

 

Zybron.ai

Email: info@zybron.ai

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